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Can I switch between platinum and standard packages?
Yes, SMSolutions is made to suit your needs, so you can switch from Standard to Platinum and vice versa.
How do I buy sms units?
Simply go to “Buy Units” on your account and either choose the EFT or Credit card option.
Can I test the service first?
Upon registration you will receive a free trial to see that your needs will be fulfilled.
Are there any registration or support fees?
Registration is 100% FREE, there are no support fees and no hidden costs, you will ONLY pay for SMS units to send your messages with.
Will I get training or assistance to use the system?
An online training or demo session can be scheduled at a date and time that suits you best. We will be with you every step of the way.
Will I get support after hours?
We are available 24/7 to provide you with the best support you deserve.
Can I have more than one admin user on the system?
Yes, you may add as many admin users as you wish, each with their own login details and everyone can even send simultaneously.
Can I save my contacts to the online system?
You can save as many contacts on the system as you wish and even sort them into different groups.
Do I have to save each number individually?
Add one number at a time or do a quick bulk upload to save valuable time.